1. What types of furniture do you sell?

We sell beautifully crafted furniture made in India. Our category includes a variety of pieces such as tables, chairs, shelves, and storage units. Our collection includes a variety of range such as vintage, marble, iron, epoxy, ceramic.

2. Are your products made with high-quality materials?

Yes, all our furniture is made with the highest quality materials. Our manufacturers deal in export quality material and source the finest wood, metal, and other materials to ensure durability and longevity.

3. Do you offer customization options?

Customization comes with additional cost, time and variation between aspiration and final outcome. Hence, its not recommended for those looking for affordable and quick solution. For bulk quantity orders, feel free to call us on 9810591088 or email us on hi@elseindia.com to explore customisations we can carry out for you. Please note, we have a wide range of designs and styles to choose from, to suit your preferences.

4. How do I care for and maintain the furniture?

To keep your furniture looking its best, we recommend following the care instructions provided with each product. Generally, it is important to avoid direct sunlight, moisture, and harsh chemicals. Regular dusting and occasional polishing can help maintain the beauty of the furniture.

5. What is your return policy?

We have a 7-day return policy for unused and undamaged furniture. If you are not satisfied with your purchase, please contact our customer support team within 7 days of receiving the item to initiate the return process. Please read our Return Policy thoroughly and clearly.

6. How long does shipping take?

Shipping times may vary depending on your location. Once your order is placed, we will provide you with an estimated delivery date. Please note that large furniture  orders may take longer to arrive due to finishing, packaging and careful logistics.

7. Do you offer Door-step delivery?

Yes, we offer Door-step delivery to all serviceable Pincodes. Please check our shipping policy for more information. Do note additional fees or restrictions may apply incase of incorrect PIN code mentioned at the time of purchase.

8. Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment.

9. What payment methods do you accept?

We accept all major digital payment options including UPI, Net banking, credit cards and debit cards for online payments. We fully support Digital payment India and are the first and only online cashless furniture and lifestyle brand.

10. Do you offer warranty on your furniture?

Yes, we offer a warranty on our furniture. The duration and coverage of the warranty may vary depending on the product. Please refer to the product description or contact our customer support team for more information.

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