Terms and Conditions
Welcome to ElseIndia! The online destination providing Door step delivery for exquisite, handcrafted, unique, vintage yet modern and minimalistic furniture and lifestyle products that is directly sourced from Manufacturer across different parts of India. We are dedicated to providing you with a seamless and enjoyable shopping experience at the most affordable rates. Before you start exploring our wide range of products, please take a moment to familiarize yourself with our terms and conditions.
1. Product Information
All product information provided on our website is accurate and up-to-date. We strive to provide detailed descriptions, dimensions, and images to help you make informed purchasing decisions. However, please note that colors may vary slightly due to different monitor settings.
2. Pricing and Payment
We offer competitive pricing on all our products. The prices displayed on our website are inclusive of any applicable taxes, shipping, packaging and in-transit insurances. Payment can be made securely through our trusted payment gateway partners. We accept various payment methods, including UPI, credit cards, debit cards, and online banking. Please note, Digital transaction help in raising the digital literacy bar in India and we support the initiative fully hence we are a fully cashless platform.
3. Shipping and Delivery
We offer reliable and efficient shipping services to ensure your purchases reach you in a timely and safe manner. Delivery times may vary depending on your location and the availability of the product. We will provide you with a tracking number so that you can monitor the progress of your shipment.
4. Returns and Refunds
We understand that sometimes a product may not meet your expectations. If you are not satisfied with your purchase, you may return it within 7 (seven) days of delivery for a full refund. Please note that the product must be in its original condition and packaging. Return shipping costs may apply. Please read detailed policy on Return and Refund for eligibility criteria.
5. Privacy and Security
Your privacy and security are of utmost importance to us. We have implemented robust measures to protect your personal information and ensure secure transactions. We will never share your information with third parties without your consent, except as required by law.
6. Customer Support
We are committed to providing exceptional customer support. Our customers are at the heart of everything we do. From the moment you browse our collection to the day your furniture is delivered, we strive to make your experience seamless and enjoyable. Our customer support team is here to assist you, ensuring that every interaction with ElseIndia is positive and memorable. If you have any questions, concerns, or need assistance, our friendly and knowledgeable team is here to help. You can reach us through our contact page or by email, and we will respond to your inquiry as soon as possible.
7. Intellectual Property
All content on our website, including images, logos, and text, is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without our prior written consent.
By using our online furniture and lifestyle platform, you agree to abide by these terms and conditions. We reserve the right to modify or update these terms at any time, so we encourage you to review them periodically. Thank you for choosing our platform, and we hope you enjoy your shopping experience!